PAYMENT
We accept all major credit/debit cards issued by leading banks and internet banking option. We also accept UPI & Wallet payment. We use data encryption on all pages that request your personal information, during checkout process and communicated using SSL Certificates to secure credit card transactions, data transfer and logins.
SHIPPING
We provide free shipping. Our Logistics Partner reaches out to 95% of country’s population. If for any reason, your pin code is out of our delivery area, we can service you using Speed Post. COD availability depends on the coverage of our Logistics Partner.
Your order we will ship within 24/48 hours of being placed. It usually takes maximum of 3/7 days for the order to reach you. Due to circumstances beyond our control, there might be unforeseen delay in rare cases. We are as excited about you using our products, as you are about receiving them. If you are located outside India, please contact us on support@vanyaglobal.com and we will try to fulfil your order.
You will receive Email/WhatsApp notification confirming your order, payment & address details. Once your order is processed, we will send you a despatch notification confirming shipment. This will also include tracking information and a link to our Logistics Partner’s Website, which would display the estimated delivery date of your order.
RETURN
We trust ourselves on our service and product quality and wish satisfaction to our customers with their purchase. Due to inevitable reason if you decide to return our product within 7 days of receiving your order, you are entitled for a full refund, provided the induction seal inside CRC cap, unopened and in original packaging. You can place a return request from My Orders section on our Website for the product you wish to return. Customer Satisfaction is our absolute priority.
REFUND
The refund process can take up to 3/5 business days once the parcel is received by us. We will refund the amount to the same mode of payment as used during checkout. For cash on delivery refunds, we will issue a refund to the payment mode shared by you while raising the return request. Credit card refunds may take a full billing cycle for the refund to appear on your statement.